Our Commitment to Privacy
At Gentle IT Solutions, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (e.g., email, phone number)
- Company details (if applicable)
- Project requirements and specifications
- Communication preferences and history
- Information collected automatically through website usage (e.g., IP address, browser type) via cookies and similar technologies.
How We Use Your Information
We use the collected information to:
- Deliver, maintain, and improve our services.
- Communicate with you regarding your projects, inquiries, and support requests.
- Send updates, newsletters, and marketing materials (only with your explicit consent).
- Personalize your experience on our website.
- Comply with legal obligations and protect our legal rights.
Data Protection
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. This includes data encryption, access controls, and regular security assessments.
Your Rights
You have certain rights regarding your personal information, subject to local data protection laws. These may include the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data under certain conditions.
- Object to or restrict processing of your data.
- Withdraw consent for data processing (where consent is the basis).
- Lodge a complaint with a supervisory authority.